Terms and conditions

 

Terms & Conditions

Minimum Order: Chef Exec Suppliers, LLC requires a wholesale minimum order of $150.00.  Handling fee will be charged accordingly.
Shipping Charges: FOB Point of Origin Ex works Las Vegas. All orders will be shipped UPS Ground unless otherwise requested. Charges are based on UPS published rates and restrictions. All non-standard and over-sized packages may result in higher shipping fees as per UPS published rates. Chef Exec Suppliers may back-charge for fees incurred from UPS for incorrect shipping address information. Please check your orders carefully. Chef Exec Suppliers, LLC will assume no responsibility for missing shipments to any addresses. 

Handling Charges: ALL invoices will include a handling fee which will be adjusted accordingly if orders are $50 or lower.

Will Call Orders: 48 hours minimum advance notice is required during business and opened hours excluding week ends and holidays. 2 locations to pick up from (Las Vegas and Los Angeles)

(Please place your orders at least 2 business days prior to the date of desired shipping date) remove 

Order Processing Time: All orders of in-stock items will be shipped within 3 business days of receipt of order or sooner, conditions allowing. Chef Exec Suppliers LLC is not responsible for delays resulting from incomplete or insufficient order information. International orders must be held until verification of compliance with local and International custom’s laws and regulations and with UPS or other carriers when requested…

NOTE: If you need your order to arrive by a specific date, please provide that information in the notes area during checkout AND call our customer service staff to request a rush on processing. 

(Backorders: Items that are temporarily out of stock will be shipped as soon as the product is available.)remove

Quotes: Quotes are valid until the end of the business day in which they are provided, Pacific Standard Time. Prices are subject to change without notice. 

Pricing: Orders are accepted on the condition that they are billed at the current price on the day of shipment. Prices are subject to change without notice. 

Returns:  Items returned due to customer’s error can be returned at the customer’s expense. These items must be in their original condition and packaging when received by Chef Exec Suppliers, LLC in order to receive a credit or refund.

Returns which are received by Chef Exec Suppliers, LLC. : Broken, Soiled, Opened and or incomplete with products missing will be declared UNACCEPTABLE and will not be refunded or credited to customer and will be available for pick up at our Los Angeles location or will be shipped back to customer at customer’s request and at customer’s expenses.All returned items are subject to a 25% restocking fee and MUST HAVE and REQUIRE a return authorization code. 

Shortages / Overages / Errors: Please report shortages, overages, incorrect or defective merchandise to Chef exec Suppliers, LLC upon receipt of the product. Chef Exec Suppliers, LLC will determine if an error occurred and if the entire shipment was received before credit or replacement product is issued. A return shipping label will be issued to customer for any overages, defective products, or items which needs to be returned to Chef Exec Suppliers, LLC . Please pack return items carefully to avoid damage in shipping to Chef Exec Suppliers, LLC

NOTICE: Regarding Breakage
When your shipment is delivered, please follow these instructions: 

Any carton that appears to be damaged or altered in any way must be opened and inspected. If damage is not detected upon delivery, your claim may not be fully honored. You must contact the shipping carrier and Chef Exec Suppliers, LLC immediately. The products you ordered and invoiced were  given to the carrier in their original perfect condition, and were packed with great care by our experienced packers, and  as per shipping carrier’s requirements. The carrier is responsible for lost or damaged merchandise.

 When any merchandise is received in damaged condition, take pictures not the time and place of delivery,the number of damaged cases or products and make a detailed claim immediately with the carrier. Keep the breakage in the original carton and packaging for inspection by the shipping carrier if later needed.

PAYMENT:  All orders are shipped on a prepay basis, unless customers have an established credit history with Chef Exec Suppliers, LLC. 

All first orders are shipped on a prepaid basis. In order to obtain credit terms, customers need to fill up a credit application and sign a personal guaranty. No credit terms can and will be establish otherwise: NO Exception.

We accept most major credit cards, Paypall, Swiff Mobile Payment System